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Complaint? Compliment? Go Straight to the Top!

At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us. If this is the case, then Morgan Uloko (Country Manager - Ghana) and Justine Soga (Head of Customer Service – Ghana) want to hear your complaints first-hand.
Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, Morgan Uloko and Justine Soga would like to hear about that too.
Understanding how you feel about the service you’ve received - good or bad - is vital in helping us shape our business to serve you better. So just select either Morgan Uloko or Justine Soga and let them know what you think. Please include your telephone number if you would like us to call you back!

Morgan Uloko
Country Manager - Ghana

“Customer Service is the Focus Point for any Company wanting to move from Good to Great!”

Email Morgan Uloko

Justine Soga
Head of Customer Service – Ghana

“Our Passion is making every single interface with you a delightful experience.”

Email Justine Soga
Morgan Uloko and Justine Soga ensure that your complaints are dealt with immediately and you’ll receive a response within 1 hour.
Should you need immediate assistance contact DHL Express Customer ServiceContact Us.
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